We’ve provided the itSMF USA with some introductory webinars --- Simplifying Service Management for the Enterprise, and How to Make a Success of ITIL 4 with USM --- this webinar will discuss how organizations are actually deploying the USM method to unify service management throughout the enterprise:

• The standard approach for USM deployment
• Determining starting points and scoping initial improvement sprints
• Tailoring the USM standard approach
• Tools and templates available for USM Coaches

Join John Worthington and Jeroen Bekaert where they will describe a simple, incremental, and agile-based approach to deploying the USM method.

Register here »