The unified management system
for all service providers
for all service providers
The fundamental organization of a system in its components, their relationships with each other and the environment, and the principles that guide its design and development.
An architecture leads to clear agreements about the basic principles of the policies, and about the structures thereof, so that decisions can subsequently be made more easily and consistently.
Read the USM Introduction book, to study the details of the USM Method
The benefits of becoming a certified USM Coach.
Read the free e-books in the Downloads section.