Various projects in Belgium and the Netherlands in very diverse and specific organizations.
Why USM coach? For years, from my professional input as system administrator and ITIL specialist, I see a lot of complexity that I have to simplify each time. USM is obvious to me because our DNA is almost identical. Because we both replace complexity with simplicity.
USM Coaching. 2Grips helps its clients align their services with their business strategy and improve it continuously and proactively. We advise, we coach and we execute. In short, we help you grow as a service-oriented organization with an eye on making and keeping your customers and end users happy.
USM training (see APMG badge)