For registered user organizations that want to deploy USM on their own, the SURVUZ Foundation makes a set of free tools available for the deployment of USM.

Have you studied USM thoroughly and have you taken a well-considered decision to adopt the USM method as the guide for your management system? Then you can use certified USM tools: process model, workflow templates, forms, diagrams, graphics, documents, profiles, etc. Access is free, based on the principle that your organization is willing to share its experiences with other USM users.

USM is a coherent, integral, and integrated system, and it can have a major impact on the efficiency and sustainability of your organization. If you want to use USM as a standard management system, SURVUZ Foundation can help you with free tools. You can deploy USM with those free tools on your own, or use certified professionals with many more tools as needed.

USM users form a community

The SURVUZ Foundation offers these resources on one condition: the organization is prepared to share its experiences with the other users. After all, learning and improvement never end, and SURVUZ Foundation has only one goal: to promote the knowledge and powers of Service Management.

Click for a larger image of the USM knowledge platform

The USM resources for users

The USM resources for user organizations are located in a managed environment where SURVUZ adds new resources after testing and certification (see the figure of the USM knowledge platform). In this way, SURVUZ guarantees the quality of the resources and their connection to the architecture of the USM method.

Have you learned enough about USM to decide that you want to use the USM knowledge and instruments to improve your own service management, register here as a USM user organization and get your access to the USM user resources:

  • Specify the domains within your organization, involved in the USM deployment
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