Unlock your potential with our self-paced online USM e-learning course. Designed to fit into your busy schedule, this course offers a flexible and convenient way to gain valuable skills. You'll have access to the online E-learning sources in English. The included USM study guide is available in the language of your choice: English, Dutch, German, or Spanish.

This comprehensive course about the new thinking of USM includes an optional USM Foundation exam, so you can get certified upon completion. If you haven't included the exam in your subscription, you may always do that later.

Visit the accredited ATOs that can support the E-learning, or click one of these options to go straight to their web info on the course (in alphabetical order):



Engage a personal coach in your training

If you want to engage a personal training coach in your learning journey, you can select your preferred coach in the USM Professional Register. You may approach the USM Professional of your choice through the contact details in their individual profile page, and arrange any support you may need. All financial arrangements between you and the selected USM Professional are entirely a matter of you and the USM Professional of your choice. You may also post your questions in the public USM Forum. Visit the Register of Certified USM Coaches, or check out the available USM coaches here (in alphabetical order):

Chetan Nagaonkar

Eric Jansen

Jan de Vries

Jeroen Bekaert

John Worthington

José Ruivo

Klaus Dörner

Sönke Nissen


Course deliverables

With this USM e-learning course, you will:
  • Learn about the new thinking of USM, enabling you to set up your local management system, improving your control and your services, and enabling the application of popular practices from any source, including ITIL v3 or ITIL 4, COBIT, IT4IT, ASL, BiSL, ISO20000, ISO27000, or any other preferred source.
  • Benefit from low-cost learning, especially advantageous for those in the early stages of their USM journey or those in low-income countries.
  • Be part of a supportive USM community with potential benefits for all USM partners and professionals.
  • Have the opportunity to learn at a fair price, controlled by the SURVUZ Foundation to prevent excessive pricing as in ITIL training and exams.
  • Enjoy the flexibility of optional coaching to support your individual needs.
  • Access the course on a platform with live interaction with coaches, affiliate programs, bulk enrollment options, and varied access times.

The time required for the e-learning course is composed of watching the video lessons (3 hours 45 minutes), studying the presentations (12 slide decks with 300+ slides in total), and doing the exercises (131 test questions).

The course is available for a 6-month period with access to all the content, and you can plan your coaching with your selected coach. You can choose from multiple learning formats including video, audio, and PowerPoint slides, with quizzes to assess your knowledge.

Get started on your USM journey today and take advantage of this exclusive e-learning opportunity!