The SURVUZ Foundation manages the specification of USM, focuses on quality control, and oversees adequate support in practice.

To that end, the Foundation accredits USM partners who want to work with the USM method, the Foundation certifies USM Professionals who do the work, and the Foundation certifies the USM products that these professionals use in their practice. All accredited partners have a seat in the USM Management Group that manages USM.

User Organizations

We support user organizations that want to embrace and deploy USM in their own practice. We offer free USM resources on one condition: that you're willing to share your experience and lessons learned with other USM users. USM is a community effort.

Request access to the USM resources as a user organization »

Providers

Economy also requires professional providers of all kinds of facilities, including coaching, training, products, audits. We differentiate between Deployment partners, Education partners, and Product partners. These providers are also supported by the SURVUZ Foundation, provided they work with certified professionals. Accreditation as a professional USM partner in the USM ecosystem requires an association agreement with the SURVUZ Foundation, in which the partner subscribes to the mission and goals and IP of the SURVUZ Foundation. If you are interested in empowering your professional services with USM, please apply for your association with the SURVUZ Foundation below.

Association with the SURVUZ Foundation »

USM Professionals

USM Professionals are qualified specialists who use USM in the delivery of their services. They have access to free USM resources provided by the SURVUZ Foundation, and they have demonstrated the ability to use these resources and to explain USM to others. USM Professional always work for a USM Partner, or (in case of an independent professional) they are the USM Partner. We distinguish between USM coaches, USM trainers, USM product experts and USM auditors.

Public Education Institutes

We support universities, highschools, and universities of applied science, with a free Online Learning Environment that can be customized to the specific wishes of the institute. The Learning Environment includes flash lectures, slide decks for the lectures and for the additional Readers, exercises, videos, mock exams, templates, and tools. All in a separate student and a separate teacher environment (with additional guidance).

Request your own online Learning Environment for USM education »

Communities of Interest

Experts can set up Communities of Interest to discuss USM and exchange knowledge and experience. This is supported by the SURVUZ Foundation, e.g. with the monthly MeetUps for USM Professionals, or through local groups like the itSMF USA Community of Interest.

“We cannot solve our problems with the same thinking we used when we created them.”
Albert Einstein

“The righter we do the wrong thing, the wronger we become.“
Russell Ackoff

“Mimicking the herd invites regression to the mean.”
Charlie Munger

“All truth passes through three stages.
First, it is ridiculed.
Second, it is violently opposed.
Third, it is accepted as being self-evident.“
Arthur Schopenhauer

“Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.“
Steve Jobs

“At the end of the day, all organizations are service providers, regardless of what they produce.”
Christian Grönroos

“If I have seen further it is by standing on the shoulders of Giants.“
Isaac Newton (1675)

“In the land of the blind, one-eye is king.“
Anon

“…in a turbulent world, there’s another set of cognitive skills that might matter more: the ability to rethink and unlearn.“
Adam Grant, in [Think Again]

USM Ecosystem

User Organizations

Providers

USM Professionals

Public Education Institutes

Communities of Interest

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