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Governance

The SURVUZ Foundation manages the specification of USM, focuses on quality assurance, and oversees expert support of the practical use of USM. The Foundation ensures that quality by accrediting USM partners who support the use of the USM method, by certifying the USM professionals who coach the USM user organizations, and by certifying the USM products these partners and professionals work with. All accredited partners have a seat in the USM Management Group, which manages USM.

Check out the USM Wiki for details for each supported group, or jump to the subscription pages.

USM Wiki »


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USM User organizations

The SURVUZ Foundation supports user organizations that want to embrace USM and deploy it in their own practices. SURVUZ offers free USM resources on one condition: that you are willing to share your experiences and lessons learned with other USM users. USM is a community product. Large user organizations with an internal USM coach register as a USM Associate to gain access to all resources.

USM resources »

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USM Providers

The economy also requires professional providers of numerous facilities, including coaching, training, tools, and audits. Here we distinguish Deployment Partners, Training Partners, and Product Partners. The SURVUZ Foundation supports these suppliers under the condition that they work with certified professionals. If you are interested in boosting your services with USM, please request your affiliation with the SURVUZ Foundation below.

Association with SURVUZ »

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USM Professionals

USM Professionals are qualified specialists who use USM in the delivery of their professional services. They have access to free USM resources made available by the SURVUZ Foundation, and they have demonstrated that they can handle those resources and explain USM to others. USM Professionals work at a USM Partner, or (as independent professionals) they are a USM Partner themselves. We distinguish between USM Coaches, USM Trainers, and USM Product Experts and USM Tool Auditors. USM Professionals are part of a lively community that shares knowledge and co-develops new knowledge carriers and USM products.

Register as a USM Professional »

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Public Education Institutes

The SURVUZ Foundation supports universities, colleges, business schols, and high schools with a free Online Learning Environment that can be customized to the specific needs of the institution. The learning environment includes flash lectures, slide decks for the lectures, and for supplementary readers, exercises, videos, mock exams, templates, and tools. All in a separate student and a separate teacher environment (with additional guidance).

Learning Environment for public education »

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Special Interest Groups (SIGs)

Professionals can set up SIGs to discuss USM and exchange knowledge and experience. This is supported by the SURVUZ Foundation, for example with the monthly MeetUps for USM Professionals, or through local groups such as the itSMF Finland Community of Interest.
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USM Open Forum

Anyone who is interested in USM or has questions about it can post in the English spoken USM Open Forum, in the German spoken DACH Forum, or in the Dutch spoken Open USM Forum,.





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