Begrip is a consultancy agency and an education institute that is certified as a USM Deployment Partner and as a USM Training Partner.

Begrip is managed by Pieter Hoekstra, a certified USM coach and USM trainer.

Begrip provides its services around the world, both online and onsite.

Begrip is an APMG Accredited Training Organization for USM training.  Begrip has an associated education partner in the USA: MyServiceMonitor.

Begrip provides USM Foundation training, both the class-room training and the USM self-paced E-learning course.