The unified management system
for all service providers
for all service providers
Over 25 years working in service management, primarily for and with implementation partners and service management tooling vendors.
I have a firm belief in reducing unnecessary complexity. USM simplifies and makes services manageable without forcing organizations to part with familiar frameworks already in use. USM is easily learnable and universal, making it suitable for all types of organizations. The USM community consists of versatile, experienced professionals who like to support and help each other along. I am happy to be a part of that.
USM assessments, coaching, tool selection and implementation.