The unified management system
for all service providers
for all service providers
Extensive experience with service management, with administration, with providing training, with consultancy and coaching projects, with motivating people, and with improving organizations.
In my work as a trainer, consultant and coach, I often have to deal with the possibilities and impossibilities of tooling. Therefore I know what features tool customers need and what tool vendors struggle with. In addition, I have a history as a requirements engineer which allows me to approach the tool audit in a practical and holistic way at the same time.
I became a certified USM Coach, Trainer, and Tool auditor because I think the USM method meets an important requirement that Albert Einstein expressed this way: “Everything should be made as simple as possible, but no simpler."
- setting up management organizations; depending on the situation and assignment I can be a consultant, a coach, or a mentor
- providing USM Foundation training, at all required levels and including the soft side
- auditing tools that want to be compliant with USM requirements
- available for USM E-learning coaching.
USM Deployment and Training partner ITMG.