The unified management system
for all service providers
for all service providers
I try to promote USM in my organization (BWI GmbH).
I am happy to share my experiences on a personal basis - if you are interested, please let me know.
I became USM coach because to me the frameworks I know (ITIL, eTOM, Cobit, APQC, TOGAF) did not keep their promises.
USM Coaching assignments
Available for USM E-learning coaching.
Klaus is employed by the BWI (Bundeswehr IT). Available for coaching assignments via accredited USM Deployment Partners, and as a guest lecturer for German-speaking business schools that incorporate USM into their teaching portfolio.