The unified management system
for all service providers
for all service providers
I have been working in the IT world for over 35 years now. During that time I have gained the necessary knowledge and experience about service management from roles as manager, teacher, coach and consultant.
Simplicity and standardization, in my opinion, are the cornerstones of a well-equipped service provider. USM provides the method to flesh that out.
- auditing and setting up management organization, from the role of USM coach
- providing USM workshops