We are pleased to announce the first certified USM Professionals in India and Germany.

Chetan Nagaonkar, Director of USM Deployment Partner eStomi Technologies in India, has completed his USM Professional path and is now bringing USM to India and other countries in the APAC & Middle East region.

Chetan is a highly experienced service management expert, who can now call himself an enterprise service management architect, using USM.

Klaus Dörner is working as an internal IT management specialist for BWI GmbH in Germany, the Bundeswehr IT organization.

Klaus has completed his USM Professional training and is now bringing that knowledge to his employer, BWI, but also to higher education in Germany, as a guest lecturer for the JADE Hochschule. He recently completed the first USM course for that business school.