Contact info

Email: pieter.hoekstra@suparel.com
Website: Begrip
Book an appointment via: bookings

Profiles: USM Coach & USM Trainer

Available through: USM Deployment partner and Education partner Begrip

Relevant experience: My first idea was that my work is bridging the gap between business and IT. But behind this idea is mainly bridging the gap between groups and people in their mutual relationship, the processes, technology, and their routines. I found a unique mix of training, workshops, implementation, and improvement of the services of (IT) organizations.
My career started as a trainer and IT consultant at Pink Elephant, for their client Shell. I later worked for KLM, in their IT organization, for more than 10 years, and then in Marketing and HR. In collaboration with McKinsey, I have been able to do strategic projects and have experienced how consultancy work works. Subsequently, I made the step to organizational consultancy firm Quint Wellington Redwood (Quint), in roles as trainer, project manager, and country manager Belgium and Luxembourg. Fascinated by the (dis) functioning of groups, I followed intensive training in group dynamics (IPDP at ProDev) with a.o. Prof. L. Vansina and S. Schruijer.
Based on this combination of education and experience, I (Begrip) have worked for clients such as KPMG (Norway), Vandemoortele, SAPI, ILIAS Solutions, One Logistics, KLM Royal Dutch Airlines, Thermo King, Colruyt, Heidelberg Cement, Somfy, Allianz, Creative Software ( Sri Lanka), CMV Solutions, RogersCorporation, 2steden-EZ (hospital), Jones Day, Exact, Philips.

Motivation: Helping people further and providing new insights in the field of group dynamics and service provision based on their bottlenecks. I get a lot of satisfaction from acting from practice with proven methods, taking the situation at the customer as a starting point, in the role of USM trainer or USM coach.

Available for the following USM assignments: Through USM deployment & training partner Begrip, I am available as a USM coach and as a USM trainer. Begrip works with multiple instruments (USM, ITIL, Insights, Group Dynamics, MBTI) in which the combination of Training and project forms a Tra-Ject within which various roles can be taken up. Begrip is an accredited supplier of: