The unified management system
for all service providers
for all service providers
Experience in Service Management consultancy and implementation of various tools during projects in both Belgium and the Netherlands.
With USM, organizations gain control over their routines and services, allowing the individuals in the organizations to focus on what really matters.
2Grips helps organizations (or teams within organizations), which provide services, improve their services and increase customer satisfaction. We do this by optimizing the following:
- Organization and people
- Processes and customer journeys
- Collaboration between internal and external parties
- Tooling to support all of this
We offer health checks, consulting, and training (both classroom and e-learning).