The unified management system
for all service providers
for all service providers
After participating in the online USM Workshop, you may have questions about the best deployment of USM in your organization. Or perhaps you just want to learn a bit more about the new thinking of USM. Several questions have already been answered at th
The MicroGames for USM offer the opportunity to practice USM knowledge step-by-step at your own pace. Learning in a dynamic learning environment with microgames is an effective but also fun way to master this knowledge in a playful manner. Employees or
VSA (Van Staalduinen Automatisering) has been supporting the automation of hoteliers for more than 25 years, in such a way that they can fully focus on serving their guests. After an initial introduction and training in 2019, VSA has begun the step-by-
Acknowledge Benelux is an ICT service provider with a broad portfolio, active in various industries in the Netherlands, Belgium, and Luxembourg. Acknowledge has been an accredited USM implementation partner since April 2020 and now has two certified US
Enovation has been an ICT service provider in healthcare for over 35 years, focused on supporting secure information exchange. The Dutch office in Capelle aan de IJssel is part of a European consortium with 11 offices and over 250 employees, the Enovat
The ever-increasing variety in our daily practice makes it hard to create viable organizations, supply chains, and networks. We know the theory, but the big question for applying that in practice is always “But how?”. In a session for the Dutch SCiO ch
Sligro, a wholesale organization with branches all over the Netherlands and Belgium, was introduced to USM in 2020. In a step-by-step approach, Sligro is making USM known within the organization. In 2021, Sligro will use guidance from one of the accred
Since 2014 Dienst Dommelvallei has been the cooperation partner of, for, and by the municipalities Geldrop-Mierlo, Nuenen, and Son en Breugel, in the south of the Netherlands. Dienst Dommelvallei has a broad range of tasks, from finance and control to
Since 1999, Encaps is a specialist in remote system management. Nowadays Encaps is a renowned managed service provider for On-premise, Hybrid and Cloud services. In 2020, Encaps began improving its services and aligning its tooling with USM’s standard
Mproof, InThere, and the SURVUZ Foundation have joined forces to develop a serious game for the application of service management according to the USM method. A new technique with micro-games enables you to become familiar with USM at your own pace, st