Heikki Iivanainen is een interne USM-professional voor Kuntarahoitus in Finland.
Several years of experience in IT service management, project management, process and quality management. We have been studying and applying USM to improve our Service Management.
USM provides a practical method and simple tools to help us improve our Service Management and Integration.
I'm open to sharing and discussing experiences using USM.
Kuntarahoitus, Finland
Heikki Iivanainen is een interne USM-professional voor Kuntarahoitus in Finland.