USM white paper
Software suppliers are discovering a new cash cow: “label your tool as an ESM tool, and new sales are on the horizon”. Don’t fall for it… especially if you have not set up a service management architecture and an associated service management system.
The SURVUZ Foundation provides simple guidance for setting ESM up in a way that does work. Download your white paper here, and avoid the pitfalls. Selecting and setting up an ESM tool only makes sense after the organization has set up such a service management system based on a service management architecture.
This white paper describes what you need to do before embarking on an ESM journey. Download the white paper and avoid the pitfalls. Want to know more about USM? Then sign up for a free 2-hour online workshop (in English) or read the USM Library.
A fool with an ESM tool is still a fool
Order your copy of this e-book at the Downloads page.
