An itSMF USA webinar

Date and time: September 22, 1-2 PM EDT

Presenter: John Worthington, MyServiceMonitor, LLC. John is a certified USM Coach.


John Worthington will introduce us to some new thinking coming out of the Netherlands. The Unified Service Management Method (USM) provides a simple, sustainable method for establishing a service management system that is consistent with and complimentary to existing practices. itSMF USA members will get a coupon code for a free copy of the ITIL4-USM cross-reference guide.

We’ll do some Q&A at the end of this session and bring him back for a deeper dive next month, so stay tuned!

Register here for the webinar »