For more than 30 years, we have tried to solve the challenges of Business-IT Alignment, the challenges of getting in control of IT and the ever growing complexity, with practice-based frameworks. Maybe – just maybe… – we should listen to Albert Einstein: “We cannot solve our problems with the same thinking we used when we created them.”
April 25, in the "𝗥𝗲𝗽𝗮𝗶𝗿𝗶𝗻𝗴 𝗜𝗧𝗜𝗟’𝘀 𝗯𝗹𝗶𝗻𝗱 𝗲𝘆𝗲" webinar, I am going to explain to the members of 𝗶𝘁𝗦𝗠𝗙 𝗨𝗞 what is missing from ITIL's best practice framework.