For more than 30 years, we have tried to solve the challenges of Business-IT Alignment, the challenges of getting in control of IT and the ever growing complexity, with practice-based frameworks. Maybe – just maybe… – we should listen to Albert Einstein: “We cannot solve our problems with the same thinking we used when we created them.”
April 25, in the "????????? ????’? ????? ???" webinar, I am going to explain to the members of ????? ?? what is missing from ITIL's best practice framework.