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A dictionary of definitions ('glossary') is a core component of any architecture. The USM Glossary covers the dictionary of terms and definitions for an enterprise service management architecture.

This makes the USM Glossary an essential component of the USM Method.

The USM Glossary is available in English and Dutch, and German, French, Spanish and Finnish are being developed.

The list of USM terms, for translation goals, is available in Dutch, English, German, Spanish and Finnish (French is still under development). If you want to use these (for free), please contact the SURVUZ Foundation.

English Glossary

Visit the English USM Glossary online at the USM Wiki.

USM Wiki »