The universality (the "U") of USM supports numerous practice-based frameworks, techniques, and standards, including ITIL (all versions), COBIT, FitSM, SIAM, DevOps,  SIAM, DevOps, agile & scrum, the Viable System Model (VSM), ASL, BiSL, etc. All those practices and techniques ultimately serve one and the same objective: better service delivery. USM provides the universal management system for that objective.

Check-out all cross-references at the USM Wiki.


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