USM and the Viable System Model (VSM)

The universality (the "U") of USM supports numerous practice-based frameworks, techniques, and standards, including ITIL (all versions), COBIT, FitSM, SIAM, DevOps, SIAM, DevOps, agile & scrum, the Viable System Model (VSM), ASL, BiSL, etc. All those practices and techniques ultimately serve one and the same objective: better service delivery. USM provides the universal management system for that objective.

Check-out all cross-references at the USM Wiki.

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We cannot solve our problems with the same thinking we used when we created them.
Albert Einstein

The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.
Alvin Toffler

The righter we do the wrong thing, the wronger we become.
Russell Ackoff

Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.
Steve Jobs

USM and the Viable System Model (VSM)

USM Library

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