In the second webinar of “The USM Revolution” series (https://www.youtube.com/watch?v=o_0LQe5w3BY) on the Unified Service Management method, we received more live questions than we could handle online. I’ll now answer Live Question 1 from that webinar….
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In the second webinar of “The USM Revolution” series on the Unified Service Management method, we received more live questions than we could handle online. Let’s now answer Live Question 5 from that webinar. “๐๐ฌ ๐ “๐๐๐ฅ๐ ๐๐๐ซ๐ฏ๐ข๐๐” ๐ซ๐๐๐ฅ๐ฅ๐ฒ ๐๐ซ๐๐๐ญ๐ข๐ง๐ ๐ฏ๐๐ฅ๐ฎ๐ ๐…
Read more ยปIn the second webinar of “The USM Revolution” series (https://lnkd.in/gfXbYCdU), we received more live questions than we could handle online. Let’s now answer Live Question 4 from that webinar. “๐๐ง๐ฒ๐ญ๐ก๐ข๐ง๐ ๐ฐ๐ซ๐จ๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐ญ๐ก๐ ๐๐๐๐๐ ๐๐๐๐ข๐ง๐ข๐ญ๐ข๐จ๐ง ๐จ๐ ‘๐ฌ๐๐ซ๐ฏ๐ข๐๐’?” T…
Read more ยปIn the second webinar of “๐๐ก๐ ๐๐๐ ๐๐๐ฏ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง” series (https://lnkd.in/gfXbYCdU) on the Unified Service Management method, we received more live questions than we could handle online. Live Question 3 from that webinar was: “๐๐๐ง ๐ฒ๐จ๐ฎ ๐ฎ๐ฌ๐ ๐ ๐ข๐ญ๐๐ ๐ฉ๐ซ๐จ๐๐๐ฌ๐ฌ ๐๐ฑ๐…
Read more ยปIn the second webinar of “๐๐ก๐ ๐๐๐ ๐๐๐ฏ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง” series (https://lnkd.in/gfXbYCdU) on the Unified Service Management method, we received more live questions than we could handle online. Live Question 2 from that webinar was: “๐๐ข๐ญ๐ก ๐ฌ๐จ ๐ฆ๐๐ง๐ฒ ๐๐๐๐ โ๐จ๐๐๐๐ซ๐ข๐ง๐ ๐ฌโ…
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Case 1: A user reports “I lost my password, can you reset it for me?” Case 2: A user reports “I lost the key to my locker, can you get me a new one?” Case 3: A user reports “I made an incorrect entry in application X, and now my data is corrupted, can…
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“Any idea what a service is?” Just imagine you don’t have a solid answer to that question. Or imagine that different answers are given within your organizationโฆ How would you respond to the following question: ย “And how do you think you will manage you…
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