Category: Systems Thinking

🌀 Dynamic Balance in Modern Service Management: A Yin-Yang View of USM

Editor USM-portal | October 30, 2025 | Systems Thinking

A post by our guest editor, John Worthington. s service management professionals, we constantly walk a tightrope between structure and flexibility — between the need for repeatable control and the desire for adaptive execution. This isn’t conflict. It’…

🧭 From Muddling Through to Managing Simply: Re-Thinking the Corporation in the Age of AI

Editor USM-portal | October 6, 2025 | Systems Thinking, organization

A post by our guest editor, John Worthington. Every once in a while, something sparks a chain of thoughts you didn’t expect. For me, it was a recent post by Dean Meyer, reflecting on his mentor, Dr. Charles “Ed” Lindblom — the Yale professor who first…