A post by our guest editor, John Worthington. ☀️ It’s summer. You should be at the beach. But instead, you’re taking “Strategic Service Management” on Zoom with a professor who still thinks the cloud is a weather phenomenon. And you’re wondering: Why a…
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🌟 The Next Step in Unlocking the Potential of USM is Here: USM E-Learning for Enterprise Service Management! 🌟 Learn about the New Thinking of Enterprise Service Management with the new self-paced E-learning Course of USM – Unified Service Management….
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Most higher education programs prepare students for their future role in a management position in the economy, but they still lack a component on Service Management – and all organizations are service providers nowadays. As a consequence, many graduati…
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