In this final post on the topic of “Demystifying the term process”, I’ll explain requirement 10 of the 10 requirements that something must meet, before we can use the term ‘process’ in a mature service management context, according to the Unified Servi…
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In this 8th post on the topic of “Demystifying the term process”, I’ll explain requirement 9 of the 10 requirements that something must meet, before we can use the term ‘process’ in a mature service management context, according to the Unified Service…
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In this 7th post on the topic of “Demystifying the term process”, I’ll explain requirement 8 of the 10 requirements that something must meet, before we can use the term ‘process’ in a mature service management context, according to the Unified Service…
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In this sixth post on the topic of “Demystifying the term process”, I’ll explain requirement 7 of the 10 requirements that something must meet, before we can use the term ‘process’ in a mature service management context, according to the Unified Servic…
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In this fifth post on the topic “Demystifying the term process”, I’ll explain requirement 6 of the 10 requirements that something must meet, before we can use the term ‘process’ in a mature service management context, according to the Unified Service M…
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In this fourth post on the topic “Demystifying the term process”, I’ll explain requirement 5 of the 10 requirements that something must meet, before we can use the term ‘process’ in a mature service management context, according to the Unified Service…
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In this third post on the topic “Demystifying the term process”, I’ll explain requirement 4 of the 10 requirements that something must meet, before we can use the term ‘process’ in a service management context, according to the Unified Service Manageme…
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In this second post on the topic “Demystifying the term process”, I’ll explain requirements 2 and 3 of the 10 requirements that something must meet, before we can use the term ‘process’, according to the Unified Service Management method: 1. A pro…
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The term ‘process’ is one of the most abused terms in the history of (IT) (service) management – along with the term ‘service’. In this newsletter, I’ll let you in on the new thinking on service management that will help you get in control of your serv…
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